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Guardian Roofing

The Only Truth About Roofing!

There are only two types of roofs in this world...

  1. Ones that leak!
  2. Ones that are going to leak!

Silktown Roofing’s Guardian tool provides an online program with the necessary building condition reports and forecast data you need to avoid potential problems and manage your roofing and waterproofing assets.

As much as the manufacturer's technology and the roofing industry have advanced in the development, manufacturing, and installation techniques of current roofing systems, no roof will last forever. Mother Nature is tenacious.

Forecasting roofing costs and potential problems has been notoriously difficult – more than 35% of all roofing dollars are spent on unplanned repairs. The fact is that the life of your roof is directly related to how often it is inspected and how quickly small and potential problems are identified and repaired.

The federal government, which is the largest building owner in the United States, found that their average roof lasted less than 5 years before leakage occurred and less than 8 years before needing replacement. A national roofing association has shown that as many as 35% of all roofs do not reach their life expectancy.

Of the causes identified with premature roof failure, 47% is due to poor workmanship and lack of routine maintenance, 16% to poor design, 9% each to faulty materials and weathering, 8% to trapped moisture or mechanical damage and 3% to roof traffic.

If you do not now have a formalized program to inspect, identify and repair roof problems, how long will your roof last? Preventive maintenance is vitally important to your roof and waterproofing asset management.

A building is only as good as its roofing and waterproofing systems, and its roofing and waterproofing systems are only as good as the care and maintenance you provide for them.

Silktown Roofing’s Maintenance Division provides you with the best investment you can make into developing, establishing, and implementing a sound preventive maintenance program to fit your needs and protect your investment.

Regardless of who installed your roof, our Guardian program can take the worry out of your roofing and waterproofing asset management needs and protect your investment by prolonging the life of your roofing and waterproofing systems.

Our rigorous scheduled inspections provide you with the information needed to create a positive return on your investment by ensuring that your roofing and waterproofing systems are free of deficiencies, and are prepared to handle the harshness of the environment.

Roofing Maintenance and Repair

25,000 miles without an oil change?
Sounds a little crazy. How about five years without caring for your roof? It's just as crazy. Most people get a new roof and forget about it until it leaks or needs replacement. This reactive approach to roofing maintenance is as absurd as changing the oil in your car after you have engine problems. By that time severe damage has occurred and an expensive repair is the only solution. There is a better approach; The Silktown Guardian Program.

Consider the following misconceptions:

A roof just sits there, nothing can happen to it.
While a roof does not move like a car, there are many forces that act upon it that give it a dynamic nature. For example: the sun's ultraviolet rays beating down in the summer heat cause the roof to expand followed immediately by a cold afternoon shower which causes it to contract. These forces will cause minor defects which, if ignored, will cause major roofing problems.

But I have a roofing warranty.
A roofing warranty is a manufacturer's assurance that a roof will last a specified time period under normal conditions and periodic maintenance. Almost all warranties are voided if a customer does not maintain its roof, and no warranty covers damage done by vandalism, careless people on the roof, or "acts of God."

My maintenance person can take care of it.
If you are fortunate enough to have a maintenance person, there is some basic maintenance that they can do, such as cleaning debris. Many maintenance people do not realize the complexity of a modern roofing system. Many times they do more harm than good by using materials that are chemically incompatible, or even void a warranty because they do not use proper technique.

This repair costs an owner three ways:

  1. Their maintenance person repaired it improperly.
  2. The repair did not work and actually compounded the problem.
  3. We have to undo the "repair," and then fix it properly.


A roofing maintenance program is expensive.
Roofing maintenance needs to be included in the building maintenance budget. Done on a regular basis it will actually save you money! By removing debris from the roof, using compatible materials, certified experienced technicians, and fixing small problems before they become big, you can prevent large unexpected repairs avoid costly business interruptions while extending the life of your roof.


Roofing and waterproofing maintenance is no longer an option. All roofs require periodic inspection and maintenance to achieve maximum service life. Investing a few dollars yearly to diagnose the condition of your roof and perform preventative maintenance can definitely increase the life expectancy of your roofing and waterproofing systems and avoid costly repairs. Failure to do so may lead to premature roof failure, moisture infiltration, business interruption, and potential litigation. Silktown’s Maintenance Division is authorized to service all major roof and waterproofing manufacturer’s systems.


Selecting a professional contractor to care for your roofing and waterproofing systems is an important decision. Your goal should be to find a reputable company with experience, knowledge and training to effectively manage your entire building’s envelope preventive maintenance program.

You should keep a healthy skepticism about the lowest bidder. If it sounds too good to be true it probably is! Price is only one criteria when selecting a roofing contractor. Knowledge, experience and quality workmanship should also weigh heavily on your decision.


Do not wait until your building leaks to take corrective measures, this leads to expensive repair costs and /or major facility disruptions.

A roof system is unlike any other component of a building and is susceptible to severe weathering, expansion or contraction and human abuse.

Generally, roof systems are not designed for roof traffic other than that required for maintenance services performed by a trained professional.

Even though a manufacturers warranty or contractors warranty may have been purchased the building owner continues to be responsible for proper roof care and maintenance such as: Controlling roof access, Ensuring routine maintenance and Using professional roof contractors.


The key element to any roof maintenance program is regular inspections and immediate attention. Your roof maintenance program should provide for regular inspections and preventive maintenance.

A good quality maintenance program will allow you to keep track of changing conditions of your roofing and waterproofing systems and proactively maintain them, as well as plan for future repairs, and re-roofing needs.

Silktown offers a variety of services tailored to every maintenance need.

A few services offered by The Silktown Guardian Program

  • Scheduled periodic inspections- Secured, web-based on-line data from inspections, roof plans, photos, budgets, work history and leak tracking for you to access.
  • Working roof plan depicting location of vents, drains, skylights, curbs, and other penetrations.
  • Progressive analysis of roof conditions.
  • 24-hour emergency repair service.
  • Advanced warning of conditions that exist on the roof that could effect heating/cooling equipment. (fans, equipment, duct work, windows and masonry, caulking joints, electrical, gas piping, etc.)
  • Examination and monitoring of ponding areas.
  • Flashing of new equipment installed on roof.
  • Evaluations after severe weather conditions: hail, high winds, and heavy rainstorms.
  • Vandalism inspections.
  • Cleaning of debris from roof surface.
  • Refilling and monitoring of pitch pans.
  • Sealing and monitoring of flashings.
  • Cleaning and checking of drains.
  • Inspection and securing of copings and counter flashings
  • Coating installation and evaluations.
  • Adding granules, and stone surfacing.


Key Note: Roof maintenance is a tax-deductible expense. New legislation has been passed which facilitates new roofing systems being amortized over 20 years. Check with your accountant to assist in creating your strategical needs.

The Silktown Guardian Program

Silktown Roofing’s Guardian tool provides an online program with the necessary building condition reports and forecast data you need to avoid potential problems and manage your roofing and waterproofing assets.

The Guardian takes the surprises out of managing your building envelope asset by providing the vital information, including forecasting budgets and suggested maintenance required to help manage your roof and waterproofing assets efficiently and cost-effectively.

This vital information helps to estimate the remaining service life of your roofing and waterproofing systems by determining membrane condition, flashing condition, leakage condition, drainage condition, roof age, present repair status, insulation condition, rooftop traffic, interior occupancy and an overall assessment.

There is no better resource for managing and capitalizing on the investment in your roofing and waterproofing systems than using the Silktown Roofing Guardian program and performing the suggested maintenance recommendations.

When you sign up for the Guardian service, a trained technician inspects your roofing and waterproofing conditions using rigorous inspection criteria and records the pertinent information with regards to your current conditions. Your information is then uploaded directly to the Guardian / Mi-roof website where all relevant facility information is captured and available to view, print, e-mail or export anytime, and because the data is an online resource, no additional software is ever needed.

Silktown Roofing trained technicians inspect your roof conditions at least once a year, using rigorous inspection criteria. This will help provide a positive return on investment by prolonging the life of your roofing and waterproofing systems, ensuring that your systems are free of deficiencies, and prepared to handle the harsh environment.

You will have 24 hour a day capabilities to view your current roofing and waterproofing conditions. You will be able to do this anywhere there is an internet connection and a computer.

You will be issued a user name and log-on password to view your new secured management tool. You may have additional users added and multiple users can view the same data from different locations at the same time. This will assist in communications during the management and decision making processes.

Example: A local property manager can view current conditions of a particular asset with the owner(s) in several locations around the world, on a conference call, and see the defects, suggested repair budget, accumulative dollars spent on repairs, frequency of work in this area, forecast replacement cost, and all the vital information needed to conclude an informed strategic decision.

Key Data Supplied By The Silktown Roofing Guardian Service

Facility Summary provides the contact information for a particular facility, in addition to a breakdown of the roofing and waterproofing sections with estimated replacement cost.

Roof Section Data Report provides a breakdown for the square foot area for the particular roofing or waterproofing section, the composition of the system, flashing details, height of the location, existing R-value of the system, drainage system for area, access to location, warranty information, and a quick synopsis of the section.

Roof Drawing supplies a visual computer aided drawing (CAD) of the roof section for reference.

Inspection Report provides the current condition of the system at the time of inspection. This report provides the key information with regards to the condition of the system including vital stress points of the perimeter flashings, penetrations, drainage, as well as the overall condition of the field.

Photo Report provides digital images of the current system. This includes general conditions, and specific details of potential and current defects.

Job Cover Sheet provides a detailed scope of work for preventive maintenance or repair that should be performed to assist in or enhance the performance of the system. This includes contact information, scope of work to be performed, and project outline.

Budget Report provides current and forecast figures on which to base financial budgets to effectively get the most return on your investment from your roofing or waterproofing asset.

Work History provides an ongoing log of all work performed on a particular section. From leak repairs and preventive maintenance, to re-roofing and re-applications of waterproofing. This documents each occurrence of work performed on the individual section and the cost of such work, or if it was covered under a warranty. This information is vital to managing your investment and making strategic decisions. It is also used as a tool to document recurring problems or failures of a system. Owners are also able to document the investment made to the section for potential buyers of a said property.

Leak Tracker provides an interactive tool to report current leaks. It allows the user to draw on the CAD drawing of the section and type in a description of the condition. When submitted, it generates an e-mail to Silktown's service department, notifying us to dispatch crews to respond to the leak. This notice can also be set up to inform additional parties, such as the owner, manager, manufacturer, or additional internal associates.

To Protect Your Investments Contact Silktown Roofing's Maintenance Division to enroll your facilities today!

We will interview you to determine your needs, and provide you with the solution to properly manage your investments in your roofing and waterproofing systems.

We are trained professionals that take pride in our work. We will care for your properties as we care for our own. All of our suggestions are based on many years of field experience and the National Roofing Contractors Associations suggested practices for roofing and waterproofing.

We work directly with all manufacturers on details, system performance, compatible materials, and warranty issues. We are certified and experienced to install, repair, and perform maintenance on all major brands of roofing and waterproofing.

We will assist you in meeting your goals and exceeding your expectations concerning preventive roofing and waterproofing maintenance.

If you would like to be proactive and achieve the highest return on your roofing and waterproofing investment, contact us.